As many companies push for normalcy by fully restarting their businesses, we are working hard to keep our employees and customers as safe as possible. Our office will continue to accept one walk-in customer at a time. We respectfully request that walk-in customers to wear a mask when entering to help ensure that our space is as safe as possible. Please give the office a quick call if you plan to stop by for a visit. We will do our best to have any paperwork ready and waiting for you upon arrival. We are now accepting cash payments, as well as credit cards, debit cards, checks, and online transactions.
In addition, our drivers will now accept cash for fuel delivery. Please have exact change to minimize your contact with our drivers, whose protection is limited to social distancing and PPE. If you do not have exact change or would prefer contactless payment, we will be happy to arrange a different settlement method prior to your delivery.
Our service technicians are provided with the proper PPE to enter your home and service your heating needs. Before your service appointment, Bay State Fuel Oil office staff will confirm the safest way for our technician to enter your home to provide the service you have requested. If our technicians need to come into your living area, we request that a safe social distance is met and that you wear a mask as well. This will help us achieve our goal of keeping both our customers and our employees safe.
If you have any questions, please feel free to contact our office. Starting October 1, 2020, our office will be available for seasonal hours of 7:30 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m. to 12:00 p.m. on Saturday. We appreciate your continued support and patience during these unprecedented times.
2013 Bay State Fuel Oil, Inc. Recognized as One of the Leading Companies in Risk Management
West Springfield, MA, Bay State Fuel Oil, Inc. has received Energi’s 2013 Excellence in Risk Management Award for their dedication to outstanding loss prevention and safety programs. Energi, a leading provider of Insurance and Risk Management Programs to the energy industry, recognized Bay State Fuel Oil, Inc. as being the “Best of the Best” within the industry at the annual Energi Risk Management & Insurance Summit in Orlando, Florida on May 24, 2013.
Bay State Fuel Oil, Inc. focused commitment to safety, implementation of risk management best practices, and willingness to learn and apply new safety techniques have enabled them to set a future standard of excellence amongst industry peers. For more information on Bay State Fuel Oil, Inc., please contact Laura Benoit or Len Bruso at 413-733-5088.