As many companies push for normalcy by fully restarting their businesses, we are working hard to keep our employees and customers as safe as possible. Our office will continue to accept one walk-in customer at a time. We respectfully request that walk-in customers to wear a mask when entering to help ensure that our space is as safe as possible. Please give the office a quick call if you plan to stop by for a visit. We will do our best to have any paperwork ready and waiting for you upon arrival. We are now accepting cash payments, as well as credit cards, debit cards, checks, and online transactions.
In addition, our drivers will now accept cash for fuel delivery. Please have exact change to minimize your contact with our drivers, whose protection is limited to social distancing and PPE. If you do not have exact change or would prefer contactless payment, we will be happy to arrange a different settlement method prior to your delivery.
Our service technicians are provided with the proper PPE to enter your home and service your heating needs. Before your service appointment, Bay State Fuel Oil office staff will confirm the safest way for our technician to enter your home to provide the service you have requested. If our technicians need to come into your living area, we request that a safe social distance is met and that you wear a mask as well. This will help us achieve our goal of keeping both our customers and our employees safe.
If you have any questions, please feel free to contact our office. Starting October 1, 2020, our office will be available for seasonal hours of 7:30 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m. to 12:00 p.m. on Saturday. We appreciate your continued support and patience during these unprecedented times.
How to Avoid a Heating Oil Runout in Your MA or CT Home
Having no heat is no fun! Plus, the holidays aren’t so happy when your teeth are chattering. Learn some home fueling tips to ensure that you don’t run out of heating oil in your Massachusetts or Connecticut home this winter. If you need any assistance completing any of these suggestions, contact Bay State Fuel Oil. We have you and your home comfort covered!
9 Tips to Reduce Your Risk of a No-Heat Emergency
1. Keep an eye on the weather.
If you know a cold snap or blizzard is coming, check your fuel oil storage tank to make sure you’ll have enough home heating oil to get you through the storm. Nothing is quite as stressful as wondering if your heater will continue to stay on during icy winds and New England storms.
2. Sign up for automatic heating oil delivery.
The easiest way to ensure you’ll have heat when you need it is to sign up for our convenient automatic fuel oil delivery service. We’ll remotely monitor your tank, keep an eye on the weather for you, and deliver oil before your tank runs empty. The best part about automatic fuel delivery is that it doesn’t cost you any more—simply contact us to get enrolled today.
3. Install a programmable thermostat in your home.
Having a programmable thermostat will help you reduce your fuel oil usage, helping it to last you longer and provide more sustainable heat. You can program your thermostat to reduce a few degrees when you’re sleeping or away from the house, giving you more range per tank of home heating oil you order from Bay State Fuel Oil.
4. Regularly check tank levels if you’re a will-call customer.
If you are on will-call oil delivery because you prefer to manage your own fuel storage tank levels, be sure to check your tank gauge regularly so you know when you’re starting to run low. Please remember that to account for delivery scheduling, you should order oil when your tank is no lower than 1/4th full. And always remember, you can order oil easily on our website!
5. Keep a path shoveled to your heating oil fill pipe or outdoor tank.
Whether you’re on automatic delivery or will call, you can help our delivery drivers tremendously by keeping your driveway and fill pipe clear of snow, ice, and debris. This will ensure that your fuel deliveries can make it to you on time, every time—and it keeps your favorite local fuel providers safe, too! Thank you for your consideration.
6. Schedule annual routine preventative maintenance for your heater.
Booking an annual heating system tune-up is the best way for you to make sure your home heating oil furnace or boiler will work when you need it to. We recommend that our MA and CT customers book system tune-ups at least once per year by scheduling an appointment online.
7. If your heating system would be old enough to drive a car, consider an upgrade.
Like any technology, heating equipment declines over time. The longer you have a home heating furnace or boiler, the less efficiently it will work and the higher chance you’ll have of experiencing breakdowns. If your heating system is more than 15 years old, contact us for a free quote on a modern replacement.
8. Arrange for a friend or neighbor to keep an eye on your house if you’re traveling.
If you’re going away for the holidays, arrange for a friend or neighbor to drop by your home regularly to ensure that the heat is still working properly. When the heat stops working in an unattended home, you can face expensive problems like frozen and bursting pipes.
9. Mark or cover red emergency switches in your basement so they don’t get switched off.
Red emergency switches for your heating system are typically found at the top of your basement stairs, and they look almost identical to light switches. It’s easy for these to get switched off in the dark, resulting in your heating oil furnace or boiler not working until they are turned back on. Cover these switches with a piece of tape to avoid a no-heat emergency.
We Are Here for You and Your Family
Kick back, relax, and remember that as our customer, you’re always protected. Bay State Fuel Oil provides no-heat troubleshooting on our website, along with 24/7 emergency service to keep you safe and warm no matter what. Please feel free to call us anytime for assistance.