As the State begins to reopen, we have also reopened our office and services to normal business, as normal can be during these difficult times. Our office will be reopened on June 15, 2020 for walk in business. As our entry area is small, only one customer may enter at a time and we do request that a mask be worn during your visit. Our recommendation to our customers is call first to request an appointment so no one is left standing outside in wait. We will accept cash payments; however, we prefer that another type of payment be made. The transference of cash increases the risk to you and our employees in handling money, please take this into consideration when making your payments.
Our drivers will continue to not accept cash payment on delivery. As the drivers are on the road all day and in and out of their vehicles, it is more difficult for them to wash their hands, put masks on and off, or protect themselves against the virus. Payment arrangements should be made with the office when your order is placed.
Our service technicians are provided with proper PPE to enter and service your heating and cooling needs in your home. We do request for technicians to have direct access to your system if possible. Allow our technicians to complete their work while maintaining distance and make payment arrangements with our office staff so the technician can avoid person to person contact.
Except with these adjustments, business is open as usual for all your needs. If you have any questions, please feel free to contact our office for further information.
How to Avoid a Heating Oil Runout in Your MA or CT Home
Having no heat is no fun! Plus, the holidays aren’t so happy when your teeth are chattering. Learn some home fueling tips to ensure that you don’t run out of heating oil in your Massachusetts or Connecticut home this winter. If you need any assistance completing any of these suggestions, contact Bay State Fuel Oil. We have you and your home comfort covered!
9 Tips to Reduce Your Risk of a No-Heat Emergency
1. Keep an eye on the weather.
If you know a cold snap or blizzard is coming, check your fuel oil storage tank to make sure you’ll have enough home heating oil to get you through the storm. Nothing is quite as stressful as wondering if your heater will continue to stay on during icy winds and New England storms.
2. Sign up for automatic heating oil delivery.
The easiest way to ensure you’ll have heat when you need it is to sign up for our convenient automatic fuel oil delivery service. We’ll remotely monitor your tank, keep an eye on the weather for you, and deliver oil before your tank runs empty. The best part about automatic fuel delivery is that it doesn’t cost you any more—simply contact us to get enrolled today.
3. Install a programmable thermostat in your home.
Having a programmable thermostat will help you reduce your fuel oil usage, helping it to last you longer and provide more sustainable heat. You can program your thermostat to reduce a few degrees when you’re sleeping or away from the house, giving you more range per tank of home heating oil you order from Bay State Fuel Oil.
4. Regularly check tank levels if you’re a will-call customer.
If you are on will-call oil delivery because you prefer to manage your own fuel storage tank levels, be sure to check your tank gauge regularly so you know when you’re starting to run low. Please remember that to account for delivery scheduling, you should order oil when your tank is no lower than 1/4th full. And always remember, you can order oil easily on our website!
5. Keep a path shoveled to your heating oil fill pipe or outdoor tank.
Whether you’re on automatic delivery or will call, you can help our delivery drivers tremendously by keeping your driveway and fill pipe clear of snow, ice, and debris. This will ensure that your fuel deliveries can make it to you on time, every time—and it keeps your favorite local fuel providers safe, too! Thank you for your consideration.
6. Schedule annual routine preventative maintenance for your heater.
Booking an annual heating system tune-up is the best way for you to make sure your home heating oil furnace or boiler will work when you need it to. We recommend that our MA and CT customers book system tune-ups at least once per year by scheduling an appointment online.
7. If your heating system would be old enough to drive a car, consider an upgrade.
Like any technology, heating equipment declines over time. The longer you have a home heating furnace or boiler, the less efficiently it will work and the higher chance you’ll have of experiencing breakdowns. If your heating system is more than 15 years old, contact us for a free quote on a modern replacement.
8. Arrange for a friend or neighbor to keep an eye on your house if you’re traveling.
If you’re going away for the holidays, arrange for a friend or neighbor to drop by your home regularly to ensure that the heat is still working properly. When the heat stops working in an unattended home, you can face expensive problems like frozen and bursting pipes.
9. Mark or cover red emergency switches in your basement so they don’t get switched off.
Red emergency switches for your heating system are typically found at the top of your basement stairs, and they look almost identical to light switches. It’s easy for these to get switched off in the dark, resulting in your heating oil furnace or boiler not working until they are turned back on. Cover these switches with a piece of tape to avoid a no-heat emergency.
We Are Here for You and Your Family
Kick back, relax, and remember that as our customer, you’re always protected. Bay State Fuel Oil provides no-heat troubleshooting on our website, along with 24/7 emergency service to keep you safe and warm no matter what. Please feel free to call us anytime for assistance.