As the State begins to reopen, we have also reopened our office and services to normal business, as normal can be during these difficult times. Our office will be reopened on June 15, 2020 for walk in business. As our entry area is small, only one customer may enter at a time and we do request that a mask be worn during your visit. Our recommendation to our customers is call first to request an appointment so no one is left standing outside in wait. We will accept cash payments; however, we prefer that another type of payment be made. The transference of cash increases the risk to you and our employees in handling money, please take this into consideration when making your payments.
Our drivers will continue to not accept cash payment on delivery. As the drivers are on the road all day and in and out of their vehicles, it is more difficult for them to wash their hands, put masks on and off, or protect themselves against the virus. Payment arrangements should be made with the office when your order is placed.
Our service technicians are provided with proper PPE to enter and service your heating and cooling needs in your home. We do request for technicians to have direct access to your system if possible. Allow our technicians to complete their work while maintaining distance and make payment arrangements with our office staff so the technician can avoid person to person contact.
Except with these adjustments, business is open as usual for all your needs. If you have any questions, please feel free to contact our office for further information.
Bay State Fuel Oil, Inc. understands the stress involved in making sure that your family has enough heating oil to stay warm. For that reason, we have created an automatic delivery plan whereby you no longer have to check you heating oil levels to provide you with enough fuel.
With automatic delivery, we account the size of your house, the number of people living there, the weather, and your heating preferences to estimate when you may need a fuel delivery. When this day arrives, Bay State simply sends a fuel delivery truck to your home. You don’t have to concern yourself with phone calls, schedules, or running down to the basement to check your fuel levels.
Did we mention this incredible service is offered at no additional cost? That’s right. It’s FREE! You can enjoy peace of mind this winter knowing we are monitoring your heating oil.
If you would like this service in addition to even, predictable monthly payments, learn about our Easy Pay Plan.
Questions about automatic delivery? Contact us! We’d be happy to help you.