As many companies push for normalcy by fully restarting their businesses, we are working hard to keep our employees and customers as safe as possible. Our office will continue to accept one walk-in customer at a time. We respectfully request that walk-in customers to wear a mask when entering to help ensure that our space is as safe as possible. Please give the office a quick call if you plan to stop by for a visit. We will do our best to have any paperwork ready and waiting for you upon arrival. We are now accepting cash payments, as well as credit cards, debit cards, checks, and online transactions.
In addition, our drivers will now accept cash for fuel delivery. Please have exact change to minimize your contact with our drivers, whose protection is limited to social distancing and PPE. If you do not have exact change or would prefer contactless payment, we will be happy to arrange a different settlement method prior to your delivery.
Our service technicians are provided with the proper PPE to enter your home and service your heating needs. Before your service appointment, Bay State Fuel Oil office staff will confirm the safest way for our technician to enter your home to provide the service you have requested. If our technicians need to come into your living area, we request that a safe social distance is met and that you wear a mask as well. This will help us achieve our goal of keeping both our customers and our employees safe.
If you have any questions, please feel free to contact our office. Starting October 1, 2020, our office will be available for seasonal hours of 7:30 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m. to 12:00 p.m. on Saturday. We appreciate your continued support and patience during these unprecedented times.
Bay State Fuel Oil, Inc. understands the stress involved in making sure that your family has enough heating oil to stay warm. For that reason, we have created an automatic delivery plan whereby you no longer have to check you heating oil levels to provide you with enough fuel.
With automatic delivery, we account the size of your house, the number of people living there, the weather, and your heating preferences to estimate when you may need a fuel delivery. When this day arrives, Bay State simply sends a fuel delivery truck to your home. You don’t have to concern yourself with phone calls, schedules, or running down to the basement to check your fuel levels.
Did we mention this incredible service is offered at no additional cost? That’s right. It’s FREE! You can enjoy peace of mind this winter knowing we are monitoring your heating oil.
If you would like this service in addition to even, predictable monthly payments, learn about our Easy Pay Plan.
Questions about automatic delivery? Contact us! We’d be happy to help you.