As the State begins to reopen, we have also reopened our office and services to normal business, as normal can be during these difficult times. Our office will be reopened on June 15, 2020 for walk in business. As our entry area is small, only one customer may enter at a time and we do request that a mask be worn during your visit. Our recommendation to our customers is call first to request an appointment so no one is left standing outside in wait. We will accept cash payments; however, we prefer that another type of payment be made. The transference of cash increases the risk to you and our employees in handling money, please take this into consideration when making your payments.
Our drivers will continue to not accept cash payment on delivery. As the drivers are on the road all day and in and out of their vehicles, it is more difficult for them to wash their hands, put masks on and off, or protect themselves against the virus. Payment arrangements should be made with the office when your order is placed.
Our service technicians are provided with proper PPE to enter and service your heating and cooling needs in your home. We do request for technicians to have direct access to your system if possible. Allow our technicians to complete their work while maintaining distance and make payment arrangements with our office staff so the technician can avoid person to person contact.
Except with these adjustments, business is open as usual for all your needs. If you have any questions, please feel free to contact our office for further information.
Oil Heat Cares along with Bay State Fuel Oil helping to heat homes! Yesterday, we had the privilege to help a Senior Citizen in need. Mrs. Tonelli of Agawam found herself without heat for this coming winter, her boiler sprung a leak. On a fixed income and no available funds from the fuel assistance program for boiler replacement, she began to worry about her heating needs for this coming season. Bay State Fuel reached out to a program called Oil Heat Cares.
Oil Heat Cares is a fully funded Organization by sponsors and donations from participating fuel dealers. This is a program that we have supported since its inception and have participated in the many fund raising events throughout the years. Oil Heat Cares donated the boiler Mrs. Tonelli needed. The Oil burner was donated by Carlin Combustion Technologies and parts were sponsored by FW Webb Company. The completed installation was provided by Bay State Fuel Oil. We called to tell Mrs. Tonelli that we were going to replace her boiler for no charge through all the donations received and she was very overwhelmed. Mrs. Tonelli has been a customer with Bay State Fuel Oil for more than 30 years and is the third customer that we have installed systems for through the Oil Heat Cares Program. We thank them for their support.
Bay State Fuel Oil partners with the Oil Heat Cares foundation to help those within our area in need. We donate our time and resources to install new heating systems at no cost to the homeowner.
Working with the Oil Heat Cares Foundations, Bay State Fuel Oil recently installed a new boiler for a single mother and school teacher in Springfield, MA. More Info.
We are proud to say that Bay State’s hard work as a home heating oil delivery and home comfort service provider has paid off. Not only do we have satisfied customers that we provide incredible service and products for, but we have been honored twice as a Super 60 business by the Chamber of Commerce of Greater Springfield.
The Super 60 businesses represent the fastest growing companies in Greater Springfield. They have proven to be generous with contributions to the community and provide a positive economic impact in the city.
Bay State Fuel Oil has also been involved in the Pan Mass Challenge. This 190-mile bicycle ride raises money for life-saving cancer research and treatment at Dana-Farber Cancer Institute. Every year, Lenny raises a minimum amount to donate to the cause. If you would like to donate to the challenge, we would be happy to accept even the smallest contribution for this great cause.
Donate Online with the eGIFT ID: LB0167
Or checks can be mailed to:
PO Box 226
West Springfield, MA 01090