As the State begins to reopen, we have also reopened our office and services to normal business, as normal can be during these difficult times. Our office will be reopened on June 15, 2020 for walk in business. As our entry area is small, only one customer may enter at a time and we do request that a mask be worn during your visit. Our recommendation to our customers is call first to request an appointment so no one is left standing outside in wait. We will accept cash payments; however, we prefer that another type of payment be made. The transference of cash increases the risk to you and our employees in handling money, please take this into consideration when making your payments.
Our drivers will continue to not accept cash payment on delivery. As the drivers are on the road all day and in and out of their vehicles, it is more difficult for them to wash their hands, put masks on and off, or protect themselves against the virus. Payment arrangements should be made with the office when your order is placed.
Our service technicians are provided with proper PPE to enter and service your heating and cooling needs in your home. We do request for technicians to have direct access to your system if possible. Allow our technicians to complete their work while maintaining distance and make payment arrangements with our office staff so the technician can avoid person to person contact.
Except with these adjustments, business is open as usual for all your needs. If you have any questions, please feel free to contact our office for further information.
Bay State Fuel Oil has been the standard for heating oil delivery and home comfort services since 1962. As a family owned and operated local business, we know and understand the importance of a heating oil company that makes personal connections with our customers. Not only are we renown for our commitment to our customers, but we also have all the services and products at our disposal that any one family might require.
Anything from secure, online ordering and 24-hour emergency service to heating and cooling installation, maintenance, and repair, Bay State has the tools, professionals, and commitment to quality that you have been looking for. Let us show you and your family what personalized service with extensive product and service specialties can do to make your lives easier and comfortable all year round.
If you have a heating or cooling system that is over 15 years old, chances are you are going to need an upgraded system.
Bay State Fuel Oil has delivered our heating oil for the last three year and provided as needed maintenance on our heating system without issues or delay. Excellent service.
Dan Kadomoto 8/05/2019
We have been a baystate fuel customer for 20 years, and have nothing bad to say about them. From their options of budget or pre-pay plans, to Roxanne who is our service tech...they have been awesome. Since we got central A/C they even have a plan to service that unit as well. I would highly recommend baystate fuel.