Thank you for visiting out website. Please note that we have updated our security settings for our website login process. When you next login into our website, it will request you to update your password to meet the new security settings. Once you complete this, it will bring you to your profile page. You do not need to change your username or password again. You can then enter the site as normal. If you have any difficulty, please feel free to reach out to our office staff for assistance.
Are you experiencing no heat in your house? Before calling for emergency burner service, please review the information below. If you experience heat loss in your home, Bay State Fuel Oil, Inc. is just a call away for your 24/7 emergency heating service needs!
Common solutions to ‘no heat’ problems:
Check to make sure you have fuel oil.
Be sure that that both burner switches are on. One switch is normally located at the top of the basement stairs, or by the unit. It should have a red switch plate. There may also be one mounted on the burner.
Try to get the furnace to turn on by raising the thermostat above room temperature.
Press reset button on burner once only! Check to see if flame comes on.
Make sure there is enough water in the boiler. Check the sight glass to make sure the water is between the minimum and maximum level.
If your burner fails to operate or if you require service, please call our office at (413) 733-5088.