As many companies push for normalcy by fully restarting their businesses, we are working hard to keep our employees and customers as safe as possible. Our office will continue to accept one walk-in customer at a time. We respectfully request that walk-in customers to wear a mask when entering to help ensure that our space is as safe as possible. Please give the office a quick call if you plan to stop by for a visit. We will do our best to have any paperwork ready and waiting for you upon arrival. We are now accepting cash payments, as well as credit cards, debit cards, checks, and online transactions.
In addition, our drivers will now accept cash for fuel delivery. Please have exact change to minimize your contact with our drivers, whose protection is limited to social distancing and PPE. If you do not have exact change or would prefer contactless payment, we will be happy to arrange a different settlement method prior to your delivery.
Our service technicians are provided with the proper PPE to enter your home and service your heating needs. Before your service appointment, Bay State Fuel Oil office staff will confirm the safest way for our technician to enter your home to provide the service you have requested. If our technicians need to come into your living area, we request that a safe social distance is met and that you wear a mask as well. This will help us achieve our goal of keeping both our customers and our employees safe.
If you have any questions, please feel free to contact our office. Starting October 1, 2020, our office will be available for seasonal hours of 7:30 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m. to 12:00 p.m. on Saturday. We appreciate your continued support and patience during these unprecedented times.
Summer in Western Massachusetts gets hot—really hot! You need to be sure your A/C is ready to go when those high temperatures hit. Have you had an A/C tune-up performed this season? Signing up for an A/C service plan is the best way to make sure your family is set for a cool summer. Service plans not only save you money, but they also help improve your indoor air quality with seasonal maintenance.
Our Service Plans
At Bay State Fuel Oil, we offer affordable service plans to help meet your needs. With our basic plan, you can get dependable seasonal tune-ups at a low cost. But, with Service Pro Complete, your deal includes everything from tune-ups to discounted repairs.
Annual Air Conditioning Tune-Up: Our A/C service plans include an annual tune-up. Annual maintenance ensures your cooling system is working reliably and correctly. A technician will inspect and evaluate your system, and if any issue arises, it can be repaired right away instead of developing into a larger, more costly problem.
24/7 Emergency Service: You’ll get your annual tune-up, and you should be set, but what if your A/C unexpectedly breaks down? Have some “just in case” coverage with our complete service plan. Rest assured that with 24/7 priority coverage, a technician will be there in no time to repair a busted system for you.
Significant Savings: 25% discount on repairs* and emergency service savings benefits add up to long-term savings, helping out your wallet. Service plans are meant to deliver the best possible value. Make sure you get everything you pay for.
Sign Up Today
Don’t get caught in the heat with a broken A/C this summer. When you put together the convenience and benefits, services plans make the most sense. Choose a plan with Bay State Fuel Oil and be confident that you and your family will have a comfortable and cool Massachusetts summer season. Contact us today to learn more or sign up for a service plan.
*Service Pro Complete customers receive a 25% discount on scheduled and quoted repairs up to $1,000.