As the State begins to reopen, we have also reopened our office and services to normal business, as normal can be during these difficult times. Our office will be reopened on June 15, 2020 for walk in business. As our entry area is small, only one customer may enter at a time and we do request that a mask be worn during your visit. Our recommendation to our customers is call first to request an appointment so no one is left standing outside in wait. We will accept cash payments; however, we prefer that another type of payment be made. The transference of cash increases the risk to you and our employees in handling money, please take this into consideration when making your payments.
Our drivers will continue to not accept cash payment on delivery. As the drivers are on the road all day and in and out of their vehicles, it is more difficult for them to wash their hands, put masks on and off, or protect themselves against the virus. Payment arrangements should be made with the office when your order is placed.
Our service technicians are provided with proper PPE to enter and service your heating and cooling needs in your home. We do request for technicians to have direct access to your system if possible. Allow our technicians to complete their work while maintaining distance and make payment arrangements with our office staff so the technician can avoid person to person contact.
Except with these adjustments, business is open as usual for all your needs. If you have any questions, please feel free to contact our office for further information.
Summer in Western Massachusetts gets hot—really hot! You need to be sure your A/C is ready to go when those high temperatures hit. Have you had an A/C tune-up performed this season? Signing up for an A/C service plan is the best way to make sure your family is set for a cool summer. Service plans not only save you money, but they also help improve your indoor air quality with seasonal maintenance.
Our Service Plans
At Bay State Fuel Oil, we offer affordable service plans to help meet your needs. With our basic plan, you can get dependable seasonal tune-ups at a low cost. But, with Service Pro Complete, your deal includes everything from tune-ups to discounted repairs.
Annual Air Conditioning Tune-Up: Our A/C service plans include an annual tune-up. Annual maintenance ensures your cooling system is working reliably and correctly. A technician will inspect and evaluate your system, and if any issue arises, it can be repaired right away instead of developing into a larger, more costly problem.
24/7 Emergency Service: You’ll get your annual tune-up, and you should be set, but what if your A/C unexpectedly breaks down? Have some “just in case” coverage with our complete service plan. Rest assured that with 24/7 priority coverage, a technician will be there in no time to repair a busted system for you.
Significant Savings: 25% discount on repairs* and emergency service savings benefits add up to long-term savings, helping out your wallet. Service plans are meant to deliver the best possible value. Make sure you get everything you pay for.
Sign Up Today
Don’t get caught in the heat with a broken A/C this summer. When you put together the convenience and benefits, services plans make the most sense. Choose a plan with Bay State Fuel Oil and be confident that you and your family will have a comfortable and cool Massachusetts summer season. Contact us today to learn more or sign up for a service plan.
*Service Pro Complete customers receive a 25% discount on scheduled and quoted repairs up to $1,000.